
Refund and Returns Policy
We offer a 14-day return policy.
1. Eligibility
To be eligible for a return:
- Item must be unused
- In original packaging
- In resellable condition
2. How to Request a Return
Contact us at:
e mail: earticogallery@gmail.com
3. Refunds
Once your return is received and inspected:
- Refunds are issued to the original payment method
- Processing time: 5–10 business days
4. Shipping Costs
- Return shipping is paid by the customer
- Original shipping costs are non-refundable
5. Damaged or Defective Items
If your item arrives damaged:
- Contact us within 48 hours
- Provide photos
- We will offer replacement or refund